It is commonplace to say that the customer is the most important element in a business model and hence you should love your customer, but I advise that you love your employees more so that they can love your customers.
Music always has been an integral part our lives and I am sure we all grew up listening to our favorite singers and bands, some of us who had that special talent even performed in front of an audience and of course became a star. Couple of days back, I was watching a musical performance and marveling at the way in which the background singers were harmonizing with the lead vocalist resulting in an amazing performance
In my experience, team happiness spurs productivity and by making workplace a ‘happy and fun place’, you can take care of your team and encourage them to get more done.
Unlike the post-Second World War baby boom hitting most of the business sectors on human factor, economic shift in the late 1970s and through acute crisis by price rise and slow investment and changes occurred in 1980s, the Covid-19 pandemic has had a massive impact on both investment and human capital. Businesses have gone through immense pressure with their customer and consumer reach sharply declining resulting the business community to face a mountain of challenges. Also, migrant workforce returning to their home country has forced policymakers to think towards managing the unexpected unemployment situation.
It is rightly said “Culture Eats Strategy for Breakfast”. However, most of the Organizations still take this as just a statement which is merely taken as “Good to Hear” than “Good to Implement” statement. In reality, what exactly is the case? Are the Management Gurus around the World just saying so or is the statement actual true? Let me put in some of my perspectives and experience around the same.