IT Services
- Kathmandu
- Views: 27
- Deadline: 2nd December 2024 ( 11 days left (s) )
Customer Success Manager
Job Description
We are hiring a Customer Success Manager to ensure our clients receive maximum value from our products. The ideal candidate will be customer-focused and have a background in account management.
Key Responsibilities:
- Manage customer relationships and ensure satisfaction.
- Identify opportunities for upselling and cross-selling.
- Provide product training and support.
- Track customer feedback and provide insights to the product team.
Academic Qualifications:
- Bachelor's degree in Business Administration or related field.
Experience Required:
- 2+ years of experience in customer success or account management.
Skills
- CustomerService
- AccountManagement
- Upselling
- Communication
- ProductTraining
- ProblemSolving
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Job Overview
Offered Salary
Not Disclosed
Gender
Male / Female
Career Level
Senior Level
Industry
Information Technology / Computer
Experience
More than 2 Year
Qualification
Bachelors
Number of vacancy
1
