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ISP Company

  • Kathmandu
  • Views: 21
  • Deadline: 16th February 2025 ( 11 days left (s) )

Customer Support Representative

Job Description

We are looking for a friendly and customer-focused Customer Support Representative to provide assistance and resolve customer inquiries in a professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat.
  • Resolve complaints and provide appropriate solutions.
  • Maintain records of customer interactions and feedback.
  • Collaborate with internal teams to enhance customer experience.
  • Ensure timely and professional communication with clients.

Academic Qualifications:

  • +2 or Bachelor’s degree in any discipline.

Experience Required:

  • 1-3 years of experience in customer service or related roles.

Skills

  • Customer Service
  • Communication
  • Problem-Solving
  • CRM
  • Active Listening
  • Conflict Resolution
  • Time Management
  • Multitasking
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Job Overview

Offered Salary

Not Disclosed

Gender

Male / Female

Career Level

Entry Level

Industry

Internet / ISP / Telecommunication

Experience

Fresher 1 Year

Qualification

Intermediate

Number of vacancy

3