Home Appliance
- Kathmandu
- Views: 103
- Deadline: 18th February 2025 ( 13 days left (s) )
Service Head
Job Description
- Manage service contracts and ensure timely execution of service agreements.
- Monitor customer feedback and identify trends to improve service quality.
- Develop and manage the service department budget.
- Stay up-to-date on industry trends and best practices in service management.
- Monitor service performance metrics (e.g., first-time fix rate, average repair time, customer satisfaction scores) and identify areas for improvement.
Skills
- Leadership
- team management
- communication
- interpersonal skills
- problem-solving
- decision-making.
Job Specification
- Bachelor's degree in Engineering, Business Administration, or a related field preferred.
- Proven experience of a minimum of 5 years in a service management role in the home appliance industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
Apply for Job
Direct CV Upload
* Apply easily without creating your profile
Job Overview
Offered Salary
Not Disclosed
Gender
Male / Female
Career Level
Mid Level
Industry
Home Appliances
Experience
More than or equal to 5 Year
Qualification
Bachelors
Number of vacancy
1
