We are seeking three dedicated Service Persons to provide technical support, maintenance, and repair services for our products. The ideal candidates will possess strong problem-solving and communication skills to deliver high-quality service both on-site and remotely, ensuring optimal customer satisfaction.
Key Responsibilities:
- Technical Support: Perform troubleshooting, maintenance, and repairs of products to resolve technical issues effectively.
- Customer Interaction: Engage with customers to understand their problems, provide clear explanations, and implement effective solutions.
- Documentation: Accurately record service activities, parts used, and customer interactions for proper tracking and reporting.
- Preventive Maintenance: Conduct routine checks and maintenance tasks to identify and prevent potential issues.
- Adherence to Safety Standards: Follow all safety protocols and ensure compliance with company service standards during every service call.
Academic Qualifications:
- Minimum high school diploma or a relevant technical certification.
Experience Required:
- Basic mechanical or technical skills are required; prior experience in service or repair roles is preferred.