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Home Appliances

  • Kathmandu
  • Views: 39
  • Deadline: 27th November 2024 ( 6 days left (s) )

Service Person

Job Description

We are seeking three dedicated Service Persons to provide technical support, maintenance, and repair services for our products. The ideal candidates will possess strong problem-solving and communication skills to deliver high-quality service both on-site and remotely, ensuring optimal customer satisfaction.

Key Responsibilities:

  • Technical Support: Perform troubleshooting, maintenance, and repairs of products to resolve technical issues effectively.
  • Customer Interaction: Engage with customers to understand their problems, provide clear explanations, and implement effective solutions.
  • Documentation: Accurately record service activities, parts used, and customer interactions for proper tracking and reporting.
  • Preventive Maintenance: Conduct routine checks and maintenance tasks to identify and prevent potential issues.
  • Adherence to Safety Standards: Follow all safety protocols and ensure compliance with company service standards during every service call.

Academic Qualifications:

  • Minimum high school diploma or a relevant technical certification.

Experience Required:

  • Basic mechanical or technical skills are required; prior experience in service or repair roles is preferred.

Skills

  • Troubleshooting
  • maintenance
  • repair
  • customer service
  • communication
  • documentation
  • preventive maintenance
  • safety compliance
  • technical aptitude
  • travel readiness
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Job Overview

Offered Salary

Not Disclosed

Gender

Male / Female

Industry

Home Appliances

Experience

More than 1 Year

Qualification

Intermediate

Number of vacancy

5